Anti-Ageing NZ | Terms, Conditions and Privacy

Your privacy

The data we collect from you in our face to face or on-line consultations will be used only in our discussions with you.

We may use anonymized aggregated data for research purposes.

No data is supplied or sold to third parties.

New Zealand owned and operated

Anti-Ageing NZ is wholly New Zealand owned and operated.

New Zealand dollars

All transactions in New Zealand dollars as displayed. Prices include GST.

Credit cards are processed by Paypal. No credit card data is stored in this site.

Refunds will only be provided via Paypal to the billed card.

The name that will appear on your credit card statement is AntiAgeing NZ.

Returns policy

Returns Policy

An application to return must be made by email within 14 days of the purchase date.
Any item returned arbitrarily by the customer will not be considered for a credit.

  • Anti-Ageing NZ will only accept returns for the following reasons
  • Goods damaged or faulty prior to delivery.
  • Goods supplied incorrectly.
  • Goods failing to meet any applicable guarantees under the Consumer Guarantees Act 1993.
  • Goods that vary from their description on the website.
  • Application to return must be made within 14 days of the purchase date.
  • Goods returned must be in a saleable condition in un-damaged packaging.

Goods purchased and no longer required are only returnable at the discretion of Anti-Ageing NZ. If a return for credit is agreed to, a minimum 20% re-stocking fee will apply.

Delivery

Delivery within NZ is by Courier Post
In general delivery times are within two days.
Please add one extra day for rural delivery.
Please contact us if you have not received your order within these times.

Postage & packaging

Please include a copy of the invoice or packing slip that accompanied your order.
If you are unable to provide a copy of the invoice or packing slip, include a note containing your order number, name, address, email address, contact phone number, and reason for return.
Please allow 14 days for the resolution of your return.

Refunds & Credits

Whenever possible, Anti-Ageing NZ will replace any damaged or faulty goods; otherwise a full refund will be issued for the value of the damaged or faulty goods.

Want to find out more about staying younger for longer?

Contact us for a consultation

You can make an appointment to see a doctor at one of our clinics
or start an on-line consultation here..

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Contact

AntiAgeing New Zealand
10 Aranui Mall (Next to Mapua Pharmacy),
66-68 Aranui Road,
Mapua
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